About us
Built on Trust.
Refined Over 20 Years.
Platinum Play Casino opened its virtual doors in 2003 as part of the Fortune Lounge Group, one of the original foundations of safe online gambling. From day one, the philosophy was simple: build a casino where players feel genuinely valued — not just as a source of revenue, but as guests who deserve transparency, fairness, and an outstanding gaming experience.
We chose Microgaming as our exclusive software partner from the beginning — and that decision has proven prescient. Microgaming is the world’s longest-established online casino software provider and the developer behind Mega Moolah, the progressive jackpot slot that has paid out more money to individual players than any other game in casino history. Platinum Play has been part of that story from the start.
For New Zealand players specifically, we have dedicated ourselves to providing a localised experience: full NZD support with no conversion fees, payment methods relevant to the NZ market, a bonus structure designed around realistic NZ player budgets, and customer support staffed around New Zealand time zones. We are not a generic international casino that happens to accept NZD — we are a casino that takes NZ players seriously.
Is Platinum Play Casino
Legitimate in New Zealand?
The short answer is yes — and here is exactly why. Every trust credential Platinum Play holds is independently verified and publicly checkable.
Evolution
NetEnt
Pragmatic Play
Play’n GO
A Casino Built for
New Zealand Players
Deposit, play, and withdraw in New Zealand Dollars with no conversion fees or exchange rate surprises. Your balance is always displayed in NZD.
Every one of our 600+ games loads directly in your browser — desktop or mobile. iOS Safari and Android Chrome both fully supported. No app, no software install.
Our support team is available around the clock via Live Chat and email. Average first response time under 3 minutes on Live Chat. Staffed with NZ time zones in mind.
Every slot, table game, and video poker variant is available in free demo mode. No account needed. Learn any game at your own pace before placing real NZD bets.
Responsible Gambling
Is Not Optional for Us
We believe that a genuinely good casino actively helps its players gamble safely — not just when it is legally required to. Responsible gambling tools are built into every Platinum Play account by default, not hidden in a settings menu.
Our MGA licence requires a comprehensive responsible gambling framework. We go beyond those minimum requirements by partnering with New Zealand’s Problem Gambling Foundation and making player protection tools available without friction at every touchpoint.
Problem Gambling Foundation NZ — 0800 664 262
Daily, weekly, or monthly caps set by you. Decreases apply immediately. Increases require a 24-hour cooling-off period by design.
24-hour, 48-hour, or 7-day account pause. Activates immediately. No gambling possible during the period.
6 months to permanent. Account locked immediately. All marketing stopped. Balance returned within 5 business days.
Full session and transaction history in your account. Transparency about wins, losses, and time spent is built into the platform.